Unlock new phone system features
Stay connected, wherever you are
HiHi is a cloud-based business phone system, which means that much of the infrastructure is held off-site in data centres. This setup allows us to provide a true Unified Communications solution, so that you can use a combination of a HiHi deskphone, mobile phones and computers to make and receive your calls.
Always available
Keep in touch
Unified Communications
Use your preferred devices
Statistics & Analytics
Improve your business
Cloud phone systems
What is a cloud phone system?
A cloud phone system is a phone that allows you to make calls over an internet connection, rather than using traditional analog phone systems.
These Voice over Internet Protocol (VoIP) systems are hosted by a third party provider, such as one of our platinum partners, 4Com.
Whether you need a small business phone system or a much larger, enterprise-level cloud-based phone system, HiHi can help.
High availability services
Stay connected, wherever you are choosing to work
One of the many benefits of a cloud-based business phone system is that it provides high-availability services; helping you to stay connected, wherever you are choosing to work. You can easily take the HiHi tablet home from the office with you, to connect it to a second base unit, thereby maintaining the full functionality of the device. One of the other advantages of this setup, is it provides failover; rather than losing your telecoms if your office suffers a power cut, you can continue to take calls on your mobiles.
Use your preferred devices
Discover Unified Communications
One of the other benefits to a Cloud Business Phone System is that they open up the option of having a Unified Communications system. Unified Communications essentially means that you can use numerous devices to conduct your work. HiHi deskphone systems come complete with HiHi Connect, an app for both mobile phones and PCs. HiHi Connect allows you to replicate your entire phone system onto your mobile, including your presence in hunt groups and call forwarding chains. The app will also present your company number, rather than your mobile number on outgoing calls, helping you to keep your personal number private.
Learn more about HiHi Connect
Keep track of performance
Insightful call statistics & reports
In the past, calls made on mobile phones were not able to feature in a company’s call reports and call analytics, but thanks to the apps mentioned above, you are now able to capture every call in and out of the business. You have full control; select as many or as few numbers to monitor and you can also decide whether you want to monitor inbound or outbound calls. Most importantly, our call reports ensure that you’ll always be able to return a missed call, assist and train your team and understand where any bottlenecks are in your organisation.
- Missed call visibility
- Wide variety of call tracking options
- Monitor mobile phone calls
- Resolve call traffic bottlenecks
- Identify your busiest teams
Cloud phone systems
Why move to a cloud phone system?
Not only do cloud based phone systems allow for more flexibility, offer improved reliability and come with a host of other great features which help you to analyse and improve your communications, they’re also an essential part of any forward- thinking business’s plans.
The UK telecoms network is steadily moving towards a ‘cloud-first’ approach, meaning if you move to a cloud phone system now, you’ll be future-proofing your business.